When selecting an export agent, it is essential to focus on three key dimensions:Certification, Industry Experience, Service NetworkCompliant agents should hold AEO certification from customs and be registered with the foreign exchange administration. It is recommended to request to view:
Valid "International Freight Forwarding Filing Form" for 2025
Proof of no violation records in the past three years
Specific industry operation cases (e.g.Medical EquipmentPlease provide the Medical Device Distribution Filing Certificate.
What specific services are included in export agency?
Professional agency companies should provideEnd-to-end services:
Solutions for Customs Clearance Issues at Destination Port
Application for Tariff Preferences under Free Trade Agreements such as RCEP
Cross-border Payment and Receipt Compliance Handling
How to calculate export agency fees in 2025?
Agency fees are typically calculated based onBasic service fee + success commissionThe advance payment shall not exceed 30% of the total contract amount
Fixed Costs: Documentation Processing Fee (approximately 800-1500 RMB per shipment)
Floating fee:
Customs declaration fees are charged at 0.08%-0.15% of the cargo value.
The service fee for tax refund advance funding is 15%-20% of the refund amount.
What should I do if the goods are rejected by the foreign customer after export?
Professional agents should provideRisk Disposal Plan:
Activate emergency response at the destination port immediately:
Apply for Demurrage Waiver (Original Abandonment Declaration Required)
Coordinate resale or return shipment (newly added in 2025)Cross-border E-commerceReturn channel)
Utilize the Sinosure compensation mechanism (requires prior purchase of export credit insurance)
How long does it take to process an export tax rebate?
Tax refund efficiency will be significantly improved by 2025:
Category 1 Enterprises: Funds will arrive within 5 working days (annual tax payment must exceed 5 million yuan).
Category II enterprises: 10-15 working days
Agency company advance payment service can achieveAdvance payment within 48 hours(Charging for the use of funds)
How to Avoid Delays Caused by Customs Inspection?
Professional agents should providePre-classification review service:
Pre-review the completeness of declaration elements
Sensitive Goods Pre-Submission Classification Proposal (New AI Intelligent Classification System Added in 2025)
Establish emergency inspection channels (some ports can achieve "inspection without overnight delay").
Is cross-border e-commerce suitable for traditional export agents?
Please select the following:Capable of providing cross-border e-commerce services.Agent of:
Specialized Services for 9710/9810 Customs Declaration Models
Integration capability of first-leg transportation for overseas warehouses